Terms & Conditions

Last Updated: 1 January 2026  |  Effective Date: 1 January 2026

These Terms and Conditions ("Terms") govern your use of the website globeexplorerz.com and all travel services offered by Globe Explorerz. By accessing our website or booking any service, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, please do not use our website or services.

1. About Globe Explorerz

Globe Explorerz is a travel and tourism company registered in India, providing domestic and international tour packages, hotel and flight bookings, visa assistance, honeymoon packages, group tours, corporate travel, and related travel services. We act as an intermediary between travellers and third-party service providers including airlines, hotels, ground transport operators, and activity providers.

• Website: globeexplorerz.com
• Email: support@globeexplorerz.com
• Phone: +91-8076636352
• Address: F-7, Back Basement Office No. 6, Sector 3, Noida, Uttar Pradesh 201301, India

2. Eligibility

By using our website and services, you confirm that:

• You are at least 18 years of age and have the legal capacity to enter into binding agreements.
• If booking on behalf of others (including minors), you have the authority and consent of all travellers in the booking.
• All information you provide is accurate, complete, and up to date.

3. Booking and Confirmation

3.1 Inquiry and Quotation

Submitting an inquiry form or requesting a quotation on our website does not constitute a binding booking. A booking is confirmed only when:

• You receive a written confirmation from Globe Explorerz via email or WhatsApp.
• The required deposit or full payment has been received and acknowledged by us.

3.2 Booking Accuracy

It is your responsibility to carefully review all details in the booking confirmation including names, dates, destinations, and services included. Any errors must be reported to us within 24 hours of receiving the confirmation.

3.3 Package Inclusions

Each tour package clearly states what is included (accommodation, meals, transfers, guided tours, etc.) and what is excluded (personal expenses, travel insurance, visa fees, tips, etc.). Items not listed as included are excluded by default.

4. Pricing and Payment

4.1 Pricing

• All prices are quoted in Indian Rupees (INR) or as specified in USD for international packages, at the time of quotation.
• Prices are subject to availability and may change without notice until a booking is confirmed and payment received.
• All applicable taxes (GST and other government levies) will be clearly stated at the time of booking.

4.2 Payment Schedule

• Deposit: A non-refundable deposit (as communicated at the time of booking) is required to confirm the booking.
• Balance Payment: The remaining balance is due as specified in your booking confirmation, typically 30–45 days before departure for international packages and 15–30 days for domestic packages.
• Failure to make payments on time may result in automatic cancellation of your booking.

4.3 Payment Methods

We accept bank transfers, UPI, credit/debit cards, and net banking via our authorised payment gateways. All card payments are processed securely. We do not accept cash payments for bookings.

5. Cancellation Policy

Cancellations must be made in writing to support@globeexplorerz.com. The following cancellation charges apply based on the number of days before departure:

Certain third-party components (e.g., non-refundable airline tickets, non-refundable hotel bookings, visa fees) may be subject to stricter cancellation terms as imposed by the respective service providers. These charges will be passed on to you.

6. Amendments to Bookings

Requests to change travel dates, destinations, or other booking details are subject to availability and may attract amendment fees charged by third-party providers in addition to our administration fee of ₹500–₹2,000 per change, depending on complexity. Amendments are not guaranteed and will be confirmed in writing.

7. Travel Documents and Visas

• It is your sole responsibility to ensure that all travellers hold valid passports, visas, and any other required travel documents for their destination.
• Globe Explorerz provides visa assistance as a value-added service but does not guarantee visa approval.
• We are not responsible for any losses (including non-refundable bookings) incurred due to visa rejection, passport expiry, or failure to obtain required travel documentation.
• Certain destinations may require proof of vaccination or health certificates. It is your responsibility to fulfil these requirements.

8. Travel Insurance

Globe Explorerz strongly recommends that all travellers purchase comprehensive travel insurance covering trip cancellation, medical emergencies, baggage loss, and travel delays. We can assist in arranging travel insurance upon request. We are not liable for any losses that would have been covered by appropriate travel insurance.

9. Health and Medical Requirements

You are responsible for ensuring that all travellers are medically fit for travel and that any required vaccinations or health documentation (including for international destinations) are obtained. Globe Explorerz is not liable for health-related incidents occurring during travel.

10. Our Liability as an Intermediary

Globe Explorerz acts as an intermediary and booking agent for airlines, hotels, transport operators, and other service providers. We are not the direct provider of these services and therefore:

• We are not liable for delays, cancellations, overbooking, or changes made by airlines or hotels.
• We are not liable for accidents, injury, illness, theft, or loss of personal property during travel.
• We are not liable for the negligence, omissions, or misconduct of third-party service providers.
• Our maximum liability in all cases is limited to the total amount paid to Globe Explorerz for the specific booking in question.

11. Force Majeure

Globe Explorerz shall not be held liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, acts of God, pandemics, epidemics, political unrest, civil disturbances, strikes, war, government travel restrictions, or any other circumstances that make travel impossible or inadvisable. In such cases, we will endeavour to rebook or refund as much as possible but cannot guarantee full refunds for non-recoverable third-party costs.

12. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and truthful information in all bookings and communications.
• Not misuse, disrupt, or attempt to gain unauthorised access to our website or systems.
• Not reproduce, distribute, or copy any content from this website without our prior written consent.
• Behave respectfully towards Globe Explorerz staff and third-party service providers throughout your journey.

13. Complaints and Dispute Resolution

In the event of a complaint or dispute, please contact us in writing at support@globeexplorerz.com within 14 days of the relevant incident. We aim to resolve all complaints within 15 business days. If a resolution cannot be reached, disputes shall be subject to the jurisdiction of the courts in Noida, Uttar Pradesh, and shall be governed by the laws of India.

14. Intellectual Property

All content on this website including text, photographs, graphics, logos, icons, and software is the intellectual property of Globe Explorerz or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any content on this website without our prior written consent.

15. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Indian Contract Act, 1872. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

17. Changes to These Terms

Globe Explorerz reserves the right to update or modify these Terms at any time. The revised Terms will be posted on this page with an updated date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.

18. Contact Us

For any questions or concerns about these Terms, please contact:

• Email: support@globeexplorerz.com
• Phone: +91-8076636352
• Address: Globe Explorerz, F-7, Back Basement Office No. 6, Sector 3, Noida, Uttar Pradesh 201301, India