Last Updated: 1 January 2026
At Globe Explorerz, we understand that travel plans sometimes change. This Refund Policy outlines when and how refunds are processed.
1. Eligibility for Refund
Refunds are applicable in the following cases:
- Booking cancellation made within the eligible cancellation window
- Cancellation initiated by Globe Explorerz due to operational reasons
- Force majeure events (as assessed on a case-by-case basis)
2. Refund Timeline
Once a refund is approved, processing times are as follows:
- Credit/Debit Card: 7–14 business days
- UPI / Net Banking: 5–7 business days
- Bank Transfer: 10–15 business days
3. Non-Refundable Components
The following are generally non-refundable:
- Visa fees and documentation charges
- Travel insurance premiums
- Booking or service fees charged by Globe Explorerz
- Airline tickets marked as non-refundable by the carrier
- Hotel bookings with non-refundable rates
4. Cancellation Charges
Refer to the cancellation schedule in our Terms & Conditions. The refund amount will be the total paid minus applicable cancellation charges.
5. How to Request a Refund
To request a refund, please:
- Email us at support@globeexplorerz.com with your booking ID
- Provide your name, contact number, and reason for cancellation
- Our team will review and respond within 2 business days
6. Contact Us
