Privacy Policy

Last Updated: 1 January 2026  |  Effective Date: 1 January 2026

Welcome to Globe Explorerz (globeexplorerz.com). We are a travel services company based in Noida, Uttar Pradesh, India. Your privacy matters deeply to us. This Privacy Policy explains in full detail how we collect, use, store, disclose, and protect your personal information when you visit our website, make a booking inquiry, or use any of our travel services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Who We Are

Globe Explorerz is a travel and tourism company offering domestic and international tour packages, flight and hotel bookings, visa assistance, honeymoon packages, family holiday packages, corporate travel, and group tour services.

• Registered Name: Globe Explorerz
• Website: globeexplorerz.com
• Email: support@globeexplorerz.com
• Phone: +91-8076636352
• Address: F-7, Back Basement Office No. 6, Sector 3, Noida, Uttar Pradesh 201301, India

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Personal Identification: Full name, date of birth, nationality, passport number, and government-issued ID details when required for booking.
• Contact Details: Email address, phone number, and residential or billing address.
• Travel Details: Preferred destinations, travel dates, number of travellers, accommodation preferences, dietary requirements, and special assistance needs.
• Payment Information: Transaction details processed securely via third-party payment gateways (Razorpay, PayU, PayPal). We do not store full card numbers or CVV codes on our servers.
• Communications: Messages, emails, and inquiries sent to our team via contact forms, WhatsApp, email, or phone.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, click patterns, referral URLs, and session duration collected via cookies and web analytics.
• Device & Browser Information: IP address, browser type and version, operating system, and screen resolution.
• Location Data: Approximate geographic location based on your IP address.

2.3 Information from Third Parties

We may receive limited information from social media platforms, travel aggregators, and partner agencies where you have linked your account or made a referral booking.

3. How We Use Your Information

We use your information for the following purposes:

• To process and confirm tour bookings, hotel reservations, and flight tickets
• To communicate booking confirmations, itineraries, and travel documents via email or WhatsApp
• To respond to customer support queries, complaints, and feedback in a timely manner
• To coordinate with airlines, hotels, ground operators, and visa agencies to fulfil your travel requirements
• To process payments and issue refunds in accordance with our Refund Policy
• To send promotional newsletters, travel deals, and destination updates — only with your consent (you may opt out at any time)
• To improve our website, services, and user experience based on analytics data
• To detect and prevent fraud, unauthorised access, and security threats
• To comply with applicable Indian laws including the Information Technology Act 2000 and its amendments, and other relevant regulations

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data in the following circumstances:

4.1 Travel Service Partners

Hotels, airlines, cab providers, cruise operators, and other travel vendors who need your details to fulfil your booking.

4.2 Visa and Government Authorities

Consulates, embassies, or immigration authorities when processing visa applications or fulfilling legal requirements.

4.3 Payment Processors

Secure payment gateways such as Razorpay or PayPal who process transactions on our behalf under their own privacy policies.

4.4 Legal & Regulatory Requirements

Law enforcement agencies, courts, or government bodies where required by applicable law or a valid legal order.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity under the same privacy protections.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for basic website functionality (login sessions, form submissions). Cannot be disabled.
• Analytics Cookies: Google Analytics and similar tools to understand visitor behaviour and improve our site.
• Functional Cookies: Remember your language, currency, and display preferences.
• Marketing Cookies: Used for retargeting and personalised travel ads on third-party platforms (only with your consent).

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling essential cookies may affect website functionality. Please see our Cookie Policy for full details.

6. Data Security

We take data security seriously and implement the following safeguards:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Restricted access to personal data on a need-to-know basis for authorised staff only
• Regular security reviews and updates to our systems
• Secure third-party payment gateways that are PCI-DSS compliant

While we take every reasonable precaution, no internet transmission or electronic storage is entirely secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as is necessary to:

• Fulfil the purpose for which it was collected (e.g., active bookings, ongoing support)
• Comply with legal and regulatory obligations (e.g., financial records, tax filings)
• Resolve disputes and enforce our agreements

After the retention period, we securely delete or anonymise your data. You may request earlier deletion by contacting us (subject to legal obligations).

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal data, subject to legal obligations.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time by clicking "Unsubscribe" in our emails or contacting us directly.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at support@globeexplorerz.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child under 18 has provided us with personal data without parental consent, please contact us and we will take steps to delete that information.

10. Third-Party Websites and Links

Our website may contain links to external websites including airline booking portals, hotel platforms, and travel blogs. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party site you visit.

11. International Data Transfers

If you book international travel, your data may be shared with service providers in destination countries. We ensure that any such transfer complies with applicable data protection laws and that appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and may notify you by email or a notice on our website. We encourage you to review this page periodically.

13. Contact Us

For any privacy-related questions, concerns, or requests, please reach out to us:

• Email: support@globeexplorerz.com
• Phone: +91-8076636352
• Address: Globe Explorerz, F-7, Back Basement Office No. 6, Sector 3, Noida, Uttar Pradesh 201301, India